Your personal data means everything to us. Joining CP12 means you're placing your trust in us — and we take that seriously by maintaining the highest standards of data protection. Find out exactly what we do with your information on this page.
CP12's data protection framework built on six pillars
Every transaction and personal detail is protected with 256-bit SSL encryption. No one can intercept your data in transit.
CP12 never sells your personal information to third parties. Your data belongs to you alone.
View, correct, or delete your information — you have full control. Submit a request at any time.
CP12 servers operate in internationally certified, security-compliant data centers with 24/7 monitoring.
CP12 operates in compliance with GDPR and international data protection standards. Your information is safeguarded to a world-class level.
If you no longer wish to receive promotional emails or notifications, you can opt out at any time — no hassle involved.
When you register with CP12 and use our services, we collect certain information. This falls into two categories: information you provide directly, and information collected automatically.
| Data Type | Example | Collection Method | Mandatory? |
|---|---|---|---|
| Identity Information | Name, date of birth, NID number | Registration form | Yes |
| Contact Information | Mobile number, email address | Registration form | Yes |
| Financial Information | BKash/Nagad number, transaction history | Payment gateway | Yes |
| Device Information | IP address, browser, OS | Automatic | No (automatic) |
| Usage Data | Login time, game history | Automatic | No (automatic) |
| Location Data | Country, city (approximate) | Automatic via IP | No (automatic) |
CP12's Commitment: We only collect information that is necessary to provide our services. We do not request unnecessary or excessive data.
CP12 collects information through several methods. Each approach is transparent and fully compliant with applicable law.
Via registration form, profile updates, support chat, and verification documents.
Through cookies, log files, and tracking technologies when you browse or use CP12.
In a limited and secure manner from payment gateways and identity verification providers.
When you use the CP12 mobile app, it may collect certain additional data, such as a device token for push notifications. The app will never access your camera, microphone, or contact list without your explicit permission.
CP12 uses your information solely for the purposes listed below — never for anything beyond that.
CP12 does not sell your data. However, in certain limited circumstances, necessary information may be shared with trusted partners — always for a defined purpose, in a limited scope, and under strict contractual obligations.
Your information is not shared with any party beyond those listed above. Every partner is contractually bound to uphold cp12's privacy standards.
Cookies are small text files stored in your browser. CP12 uses cookies to maintain login sessions, analyse platform performance, and personalise your experience.
| Cookie Type | Purpose | Duration | Can it be disabled? |
|---|---|---|---|
| Login sessions, security, site operations | On session end | No (Required) | |
| Traffic analysis, page performance | 2 Years | Yes | |
| Language, Theme & User Preferences | 1 year | Yes | |
| Showing Relevant Offers | 90 Days | Yes |
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some CP12 features to stop working.
CP12 does not retain your data indefinitely. A specific retention period is defined for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Data (Active) | For as long as your account remains active | Service Operations |
| Account Data (Closed) | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years | AML/CFT Compliance |
| Support Conversations | 2 Years | Service Quality Assurance |
| Log files and technical data | 90 Days | Security Monitoring |
| Marketing Preferences | Until Opt-Out | Communication Preferences |
Once the retention period ends, your data is permanently and securely deleted so that recovery is not possible.
You have full control over your data at CP12. You may exercise any of the following rights at any time:
You can request a copy of all the information we hold about you.
You can request corrections to any information that is inaccurate or out of date.
You may request deletion of your data under specific conditions.
You can request that the use of your data be restricted to specific purposes.
You can request a copy of your data in a machine-readable format.
You have the right to object to certain types of data processing.
How to Submit a Request: Email us at support@cp12.bet or reach out via live chat. We will respond within 30 days of receiving your request. Processing will begin after identity verification is complete.
CP12 is strictly for individuals aged 18 and above. We do not knowingly collect information from anyone under 18. If we become aware that a minor's data has been collected, it will be deleted immediately.
CP12 enforces strict age verification policies. Age verification is mandatory at registration, and additional ID may be requested in cases of suspicion.
If you believe a child has created a CP12 account, please contact us right away. We will take immediate action.
CP12 applies the highest industry-standard technical measures to protect your data — not just on paper, but with every data point secured in practice.
All Data Transfers Are Encrypted
Server Attack Prevention
2FA Security at Login
Regular Encrypted Backups
24/7 cyber threat monitoring
Only authorized staff can access data
In the event of a data breach, CP12 will notify the relevant regulatory authority within 72 hours and inform affected members as quickly as possible.
CP12 may update this Privacy Policy from time to time. After each change, the "Last Updated" date at the top of the page will be revised. For significant changes, members will be notified via email and in-app notifications.
Continued use of CP12 after any changes to this policy will be considered acceptance of the updated terms. If you have any questions, please reach out to our support team.
Tip: Check this page regularly and keep an eye on the "Last Updated" date. Staying informed about changes helps protect your privacy.
For any questions, concerns, or complaints regarding this privacy policy, please contact our dedicated Data Privacy Team:
Privacy@cp12.bet
Response within 24–48 hours
Live Chat Button on Site
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Our FAQ Page
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CP12 is fully committed to respecting your privacy. If our policy gives you confidence, join now and enjoy the best betting experience in Bangladesh.